JCRM Technologies

Learning Management Software — Product Specification

A modern, secure LMS for schools, colleges and training centres — course delivery, live classes, assessments, analytics and smooth onboarding.

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1) Quick Summary

Overview

Purpose
  • • Deliver a scalable LMS for schools, colleges, and training providers.
  • • Modern course delivery, assessments, grading, messaging, analytics, integrations, and strong security.
Key Roles
  • • Student
  • • Instructor
  • • Admin
  • • Optional: Parent, Reviewer, Finance
2) User Roles & Permissions

Roles & Permissions (Detailed)

Role descriptions including primary capabilities and responsibilities.

Student
Core capabilities:
  • Enrolls, learns, submits assignments, takes exams, tracks progress, pays fees.
  • View course materials, progress dashboard, and certificates.
Instructor
Core capabilities:
  • Creates courses, uploads content (video/docs), schedules live sessions, grades & provides feedback.
  • Manage assignments, announcements, and student interactions.
Admin
Core capabilities:
  • Manages catalog, users, roles, finances, integrations, compliance, and reports.
  • Site settings, permissions, audit logs, and platform integrations.
3) Student Registration & Email Workflow

Detailed Registration Flow

3.1 Web Registration Steps
Student visits registration form
Fields: First Name, Last Name, Email, Mobile (OTP), Country, Preferred Language, Password (or set later), Consent checkboxes (ToS/Privacy).
Validation
Email uniqueness, mobile OTP verification, password strength, captcha / rate limiting.
Account creation
Create user record, default Student role, status → Pending-Verification; email verification required until confirmed.
Email verification link
On click: status → Active; login permitted. Consider single-use links and expiry windows.
Optional auto-enroll
Auto-enroll into a starter course; show welcome checklist on first login for a guided experience.

Security Note: Avoid emailing plain-text passwords. Prefer secure set-password links with expiry. If a temporary password is required, force change at first login and do not store temporary passwords unencrypted.

What gets verified?
  • Email ownership via signed link (24h recommended expiry).
  • Mobile number via OTP (rate-limited, anti-abuse).
  • CAPTCHA & IP/rate-limits to prevent automated signups.
  • Password policy: minimum length, complexity, breach-checks (optional) and secure storage (bcrypt/argon2).
3.2 Email Templates (Transactional)
A) Registration Verification (Recommended)
Subject: Verify your LMS account
Body: Hi {first_name}, thanks for registering at {site_name}. Please verify your email within 24 hours: {verification_link}
B) Welcome + Set Password (Recommended)
Subject: Welcome to {site_name} — set your password
Body: Hi {first_name}, create your password using this secure link (valid for 24 hours): {set_password_link}
C) Welcome + Temporary Password (Not Recommended)
Subject: Your {site_name} account details
Body: Hi {first_name}, your login email is {email}. Temporary password: {temp_password}. For security, you must change it on first login.
D) Password Reset
Subject: Reset your password
Body: Click to reset your password (valid 30 minutes): {reset_link}
E) Enrollment Confirmation
Subject: You're enrolled in {course_title}
Body: Start learning now: {course_link} • Start date: {start_date}
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Appendix

Implementation Notes

  • UX: Show clear success & error states during registration and OTP flows. Use progressive enhancement and preserve form state on validation errors.
  • Security: Enforce password policy, use rate-limiting, CAPTCHA, multi-factor where needed, and store secrets securely (bcrypt/argon2 for passwords).
  • Emails: Deploy DKIM/SPF/DMARC, template localization, transactional logs, and monitor deliverability & bounce rates.
  • Data: Store minimal PII. Encrypt sensitive fields; provide data export & delete options to support compliance (GDPR / local laws).
  • Accessibility: Ensure forms are keyboard navigable, use ARIA attributes where required, color contrast and readable font sizes.
Quick developer checklist
- Use HTTPS everywhere
- Implement email verification flow (signed tokens, expiry)
- Implement mobile OTP with rate-limits
- Log important security events (login, password reset)
- Use content delivery for large assets (videos)
- Monitor and alert on delivery, error rates & performance
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